Engage With Clarity.

Clear Terms. Defined Growth.

Phased Growth Commitment. 

Organic Progress. Zero Bindings. ​ 

  • No fixed term contract
    Our engagements do not require a fixed term contract or long term binding commitment. However, each growth route is structured as an organic, phased process that requires continuity to deliver its intended outcomes.
  • Completion of the selected phase
    While there is no fixed term contract, clients are expected to complete the full duration and all agreed stages of their selected phase for the work to be implemented, connected, and evaluated properly.
  • Indicative phase durations
    The typical minimum duration for each focused engagement is as follows:

    • LeoScape™: 6 months

    • LeoBiz™: 8 months

    • LeoDrive™: 10 months

    • These durations may vary where the agreed roadmap, business readiness, dependencies, approvals, or scope require additional time.

Terms of Engagement and Payment

  1. Importance of continuity
    Brand, technology, operations, content, and growth activities are connected. Abruptly stopping, pausing, or disrupting work during a phase may result in incomplete implementation, disconnected systems, unfinished assets, reduced performance, or results that cannot be accurately assessed.

  2. No skipping between phases
    Clients may not move from one phase to another, such as from LeoScape™ to LeoBiz™, without completing the duration, deliverables, and required stages of the current phase. Each phase establishes the foundation required for the next stage of growth.

  3. Monthly charges and quarterly advance payment
    Fees are presented as a monthly investment for clarity and financial planning. However, payments are collected quarterly in advance, unless otherwise stated in the approved proposal or service agreement.

  4. Quarterly payments are nonrefundable
    Once a quarterly advance payment has been made, it is nonrefundable under any circumstances. This reflects the allocation of team capacity, strategic planning, resource scheduling, tools, and implementation activity for the relevant period.

  5. Scope of the monthly investment
    The monthly investment covers the services, deliverables, and priorities included in the agreed roadmap, proposal, or phase plan. Work will be planned and delivered according to the priorities agreed for that period.

  6. Excluded costs
    The monthly investment does not include costs that depend on individual business requirements or third party providers. These may include:

    • Advertising and media spend

    • Software subscriptions and third party licenses

    • Photography, video, printing, and specialist production

    • Major custom development, large custom website builds, or complex migrations

    • Work outside the approved roadmap or agreed scope

    • Any applicable third party platform, hosting, payment processing, or transaction charges

    Any such costs will be identified and agreed separately before they are incurred.

  7. Client responsibilities
    Timely progress depends on the client providing necessary access, information, approvals, feedback, content, and decisions within reasonable timeframes. Delays in these areas may affect implementation schedules, phase completion, and the ability to achieve planned outcomes.

  8. Scope changes
    Requests that materially change the agreed roadmap, priorities, deliverables, or implementation requirements may require a revised timeline, additional investment, or a separate written agreement before work begins.

  9. Results and performance
    Growth outcomes depend on many factors, including market conditions, business readiness, client participation, approval timelines, operational capability, budget availability, sales processes, and the consistent completion of agreed activities. Leo Global Digital will provide the agreed strategic and implementation support, but specific commercial outcomes cannot be guaranteed.

  10. Continuation after a phase
    At the completion of a phase, the next recommended route, continuation plan, investment, and priorities will be reviewed based on the work completed, outcomes achieved, and the business’s next stage of growth.